snapdeal customer service

Snapdeal Customer Care Services: All You Need to Know

We all love convenience when it comes to shopping or even food and here we are going to talk all about Snapdeal Customer Care. That is why there are a lot of e-Commerce companies that have stepped into the market and are doing well in the Indian market. Even food delivery companies like FAASOS or BOX 8 are doing an outstanding business in the Indian market. When we talk about e-Commerce, there are three major players, Flipkart, Amazon and Snapdeal. The market is dominated by Flipkart and Amazon whereas; their younger competitor who entered the market after Flipkart is still finding its place in the market share.

snapdeal customer service

Snapdeal is a big company with an annual turnover of over 1 billion dollars. Snapdeal was founded by Kunal Bahl and his partner, Rohit Bansal in 2010 and since then they have never looked back. In the long run, Snapdeal took over many online based websites to expand its business all over india and its recent acquirement includes Freecharge which is a big company based on online payments for recharge and payments. For such a huge company, Snapdeal also has a good customer backup service.

Snapdeal Customer Care Numbers

Like most of the companies, Snapdeal also has two phone lines to provide its customer service. But unlike most, both of the numbers aren’t toll free. Snapdeal has one toll free line and one paid line and they serve the same purpose. You can dial either of the two numbers to contact Snapdeal in case you have any query or any complaint regarding your order.

  • Toll Free Helpline Number for Snapdeal: 011-4537110
  • Customer Care Number for Snapdeal: 092126-92126

You can dial any of the two number to get the details about your recent order, its whereabouts, its delivery time and much more and you can also talk to their customer service representatives for more information or any other query like cashback related or special offers as well.

How to track order on Snapdeal?

You can either call Snapdeal regarding your order details and they will search it up and give it to you. But, the official working hours for their executives is from 9 in the morning till 9 in the night which makes it a drawback. So, for example, if you came back home after a long working day and then realize you did not check the tracking details. But it’s too late to call the customer care service as its past 9. But you do not have to worry as you can open your account in your smartphone application or you can open on your desktop. All you need to do is open your recent orders and when you click on the pending order, you will be able to see the tracking details along with the expected time of delivery.

Snapdeal may not be your choice for buying products but still, it doesn’t upsets us in terms or customer service!